myCIA Help

How to Update my Password Reset Questions

Updated on

In the event you have forgotten your password or have missed the window to update your password, password reset questions can help. Without these questions, the only way to reset your password is to contact IT, so it is better to have these questions set up before.

This article will discuss how to update your password reset questions. If you want to change your password see Change my Password or if you want to reset your password see Reset my Password.

Step 1: Go to cia.onelogin.com

Step 2: Type in your username

Step 3: Type in your password, click continue

Step 4: From this page, click on your name in the top right corner. From the dropdown, click Profile.

Step 5: On the Profile page, select Security Factors from the left side bar.

Step 6:  Select Add Factor

Step 7: Select your first security question and write in your answer.

Step 8: Select your second security question and write in your answer.

Step 9: Select your third security question and write in your answer.

Well done! Your password reset questions are now set up!

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