These instructions are for a personal device. Contact support.cia.edu if your CIA issued device is not connecting to a wifi network.
If you have recently updated your password, and need to update the WiFi Profile on your iOS device (either your iPhone/iPad), you FIRST need to delete the old profile! Read on to learn more.
![](https://media.screensteps.com/image_assets/assets/003/869/352/original/58aa75a9-0066-4d01-a11d-729862eb40e4.png)
Step 1: Enter Settings
![](https://media.screensteps.com/image_assets/assets/003/869/354/original/04188bf6-29d2-4848-b023-f512f341c90b.png)
Step 2: In Settings, click General
Step 3: In General Settings, click Profile. This option is only available if you have the profile installed. It is toward the bottom.
![](https://media.screensteps.com/image_assets/assets/003/869/356/original/497a495d-2b2b-4718-8057-3d0139b4a3b7.png)
Step 4: With the CIA WiFi profile selected, click Delete Profile. Perform any passcode or pop-up requests that appear. The Profile will disappear afterward.
You can now follow this How-to to re-add your WiFi profile with your newest credentials.