First, enter the passcode to log into the Digital Output Center's Ipad.
The passcode is: 983523
On the home screen, you will see an app for Shopify. Click it to enter the app.
Upon opening the app, navigate to the patrons order. It will be located under the "Orders" tab.
Once your in the "Orders" tab, you will see "Drafts" on the left hand side. Select it and then select "Channel: POS", and change it to "Admin".
On the Admin page, you can now select the patrons order. Scroll down until you find the order you are looking for. Click on it, once you find it.
Once you click on the order, you will then be given the option to load the order to the cart. Click "Load to cart", in the top right corner.
You will now be taken back to the cart. Here you can see the order in the cart. Click "Checkout", to begin charging the patron.
You will now be presented with payment methods.
Credit/Debit Card
- If you are using a debit/credit card, tap or insert the card on the card reader connected to the Ipad.
Once the card reader has accepted the payment, you will see that the payment was approved.
You can now email the receipt to the patron.
Please note that we do not print a physical receipt for patrons.
The final screen you will be presented with is Payment Summary. Here you can close out the order. You may also add notes to the order or even send the receipt to the patron if you need to again.
Cash/Check
- If the patron is paying using Cash or Check, select "Cash". Then you will be presented with an "Accept Cash" page. You can select the exact amount for the order, or enter a different amount.
Once the amount has been selected, you will then be moved to the payment summary screen.
All cash and checks should be put in the top drawer of one of the DOC managers desk drawers. Please put a piece of paper with the patrons name on it if they paid using cash.
If you are charging out a check, you will see a box to enter notes on this screen. Click and write "Check" and the check number in the notes.
In the case that someone's physical card is not working, or someone calls to pay over the phone; we can manually enter their card info to charge them out.
You will now be on a page where you can manually type in the patrons card info.
Once the info is entered, it will process it and then approve the charge.
You will then have to send the patrons receipt to them via email. See Step 8a: Credit/ Debit Card to learn about emailing receipts.