CIA Help

Access and Edit Your CIA Alerts Account

Updated on

https://my.cia.edu/ICS/Departments/Safety/CIAlerts.jnz

my.cia.edu/alerts

Using your web Browser of choice, navigate to https://my.cia.edu/ICS/Departments/Safety/CIAlerts.jnz

There is no need to log into myCIA to access your CIA Alerts account.

  1. Launch your account dashboard
  2. Login with your CIA login credentials

CIA Alerts Account Dashboard

CIA Alerts Account Dashboard

Your account dashboard has two tabs

  1. "Services" lists current email addresses and phone numbers. Email addresses and phone numbers are entered or edited here.
  2. "Groups" displays the groups to which you belong as well as those to which you may subscribe.

CIA Alerts Services Tab

  1. Add an additional phone number or email address.
  2. Choose the Carrier
  3. Click button to submit the addition.

Validate New Service information

SMS (TXT) Numbers

  1. New service information will need to be validated.
  2. SMS (TXT) numbers will be sent a validation code. Enter the code received and press validate.

Email Addresses

  1. New email addresses will need to be validated
  2. Email addresses will receive an email containg a validation link.
  3. Open the email and click "Validate" to activate the new email address.
  1. A confirmation message will appear in the web browser
  2. The new email address will be marked as Active

 

Voice Numbers

  1. Add a new Voice Number
  2. Voice numbers are added with no need for Validation.

Delete or Deactivate a Service

Deleting a Service

Deleting a service removes it completely from the subscriber account.

  1. Click "Delete"
  2. Note that the confirmation message does not state the exact service to be deleted. Make sure you are deleting the desired service.
  3. Click "OK" to delete.

Making a Service Inactive

Making a service Inactive does not remove the information from the subscriber account. It may be reactivated at a later time if desired.

  1. Click "Inactivate." There is no confirmation window
  2. The service simply becomes Inactive with an option to "Activate" or "Delete"
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