CIA email accounts may be accessed online with any web browser at outlook.office365.com/cia.edu
Access will require your CIA email address and password.
Password Changes take 30 minutes to take effect.
If you have just changed your password in OneLogin, please be patient.
Email can be accessed using any email app that accepts the following information.
Specific app instructions are listed after the table.
| Setting Type | Setting |
|---|---|
| Email address | username@cia.edu |
| Username for email set up | username@cia.edu (CIA usernames normally consist of First (given) initial + Middle initial + Last (family) name) |
| Password | CIA account password |
- Open the iPad/iPhone settings.
- Select Accounts & Passwords
- Select 'Add Account'
- Choose Microsoft Exchange
- Enter your CIA email address
- Describe the email account for easy recognition
- Select 'Next'
- Choose 'Sign in'
- Enter your password
- Select 'Sign in'
- Select your Authentication method if requested- this will vary depending on your MFA setup
- Follow the prompts - (enter code or answer phone) -Select 'Verify' if visible
- Choose which items should sync (these settings make data available for mail and other apps to use)
- Select 'Save'
Install the Outlook App on your device.
Open the Outlook App
- Select 'Add Account
- enter your CIA email address
- Select 'Add Account'
- Enter your CIA password
- Select 'Sign in'
- Select your Authentication method if requested- this will vary depending on your MFA setup
- Follow the prompts - (enter code or answer phone)
- Choose 'Maybe Later'
Install the Outlook App on your device.
Open the Outlook App
- Select 'Add Account
- enter your CIA email address
- Select 'Continue'
- Enter your CIA password and Select 'Sign in'
- Select your Authentication method- this will vary depending on your MFA setup
- Follow the prompts - (enter code or answer phone)
- Enter your CIA password (again)
- Select 'Sign in'
- Select 'I Understand 'to allow the Outlook app to act as a Microsoft Authentication App
